Privacy Policy
Ada Matasovski Coaching & Consulting
Effective Date: April 17, 2026 | Last Updated: May 1, 2025
Your privacy matters. This Privacy Policy explains how Ada Matasovski Coaching & Consulting collects, uses, and protects your personal information when you visit our website (hosted on Squarespace) or use our scheduling and coaching services (managed through Paperbell). Please read this policy carefully. By using our site or services, you agree to the practices described here.
1. Who We Are
Ada Matasovski Coaching & Consulting is an independent coaching practice offering Leadership Coaching and Financial Coaching services to individuals and organizations. We are based in Los Angeles, California.
For questions about this policy or your personal data, please contact us at: info@adamatasovski.com
2. Information We Collect
Through Our Website (Squarespace)
When you visit our website, Squarespace may automatically collect certain technical information, including:
— Your IP address and browser type
— Pages visited and time spent on the site
— Referring URLs (how you arrived at the site)
— Device type and operating system
Squarespace uses cookies and similar tracking technologies for analytics and to ensure the site functions properly. You can learn more about Squarespace's data practices at squarespace.com/privacy.
Through Paperbell (Scheduling and Payments)
When you book a session, purchase a coaching package, or create an account through Paperbell, we collect:
— Your name and email address
— Payment information (processed securely by Paperbell's payment processor — we do not store your credit card details)
— Appointment details and package selections
— Any information you voluntarily provide in intake forms or session notes
Paperbell operates as a third-party platform. Their privacy practices are governed by Paperbell's Privacy Policy, available at paperbell.com.
Information You Provide Directly
If you contact us via our website contact form or by email, we collect the information you share, such as your name, email address, and the content of your message.
Newsletter and Marketing List
If you choose to subscribe to our newsletter or marketing communications, we collect your email address and, where provided, your name. Subscribing is entirely voluntary. We use this information solely to send you coaching insights, updates, and information about our services that we believe may be of interest to you.
We will only send you marketing communications if you have opted in to receive them. You may unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at [Your Email Address]. We will process your request promptly.
3. How We Use Your Information
We use the information we collect to:
— Schedule and deliver coaching sessions
— Process payments for services
— Communicate with you about your sessions, packages, or inquiries
— Send newsletters and marketing communications to subscribers who have opted in
— Share coaching insights, resources, and updates about our services
— Improve our website and services
— Comply with applicable legal obligations
We do not sell your personal information. We do not share your email address or contact details with third-party advertisers or marketers. Marketing emails are sent only to individuals who have explicitly opted in, and you may withdraw your consent at any time.
4. How We Share Your Information
We share your information only in the following limited circumstances:
— Squarespace — to host and operate our website and send newsletter communications
— Paperbell — to manage scheduling, packages, and payment processing
— Payment processors — Paperbell's integrated payment partners process transactions securely on our behalf
— [Email marketing platform, e.g., Squarespace Email Campaigns / Mailchimp] — to manage and deliver newsletter and marketing emails to subscribers
— Legal compliance — if required by law, court order, or to protect the rights and safety of our clients or the public
All third-party service providers are required to handle your data securely and in accordance with applicable privacy laws.
5. Cookies
Our website uses cookies — small text files stored on your device — to support basic site functionality and analytics. These may include:
— Essential cookies that allow the site to function
— Analytics cookies that help us understand how visitors use the site (via Squarespace's built-in analytics)
You can control cookies through your browser settings. Disabling cookies may affect some site functionality. We do not use cookies for advertising or cross-site tracking.
6. Email Communications and Unsubscribing
If you have subscribed to our newsletter or marketing list, you will receive periodic emails containing coaching insights, resources, and updates about our services. We are committed to sending only relevant, valuable content.
You can opt out of marketing emails at any time by:
— Clicking the unsubscribe link at the bottom of any marketing email
— Emailing us directly at info@adamatasovski.com with a request to be removed
Please note that even if you unsubscribe from marketing communications, we may still contact you regarding your active coaching sessions, appointments, or payments, as these are necessary communications related to services you have purchased.
We will process all unsubscribe requests promptly, and you should expect to be removed from our marketing list within [e.g., 5–10 business days].
7. Data Security
We take reasonable technical and organizational steps to protect your personal information from unauthorized access, disclosure, or loss. Our website is hosted on Squarespace's secure platform, and all payment transactions are handled by Paperbell's PCI-compliant payment processors.
However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to deliver our services, maintain our business records, and comply with legal obligations. Coaching session notes and records are retained for a minimum of 1 year after the conclusion of our engagement.
Email subscriber data is retained until you unsubscribe or request deletion. You may request deletion of your personal data at any time. See Section 10 for how to make this request.
9. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
— The right to know what personal information we collect, use, and share
— The right to request deletion of your personal information
— The right to opt out of the sale of your personal information (we do not sell personal information)
— The right not to be discriminated against for exercising your privacy rights
To exercise any of these rights, please contact us using the information in Section 1. We will respond to verifiable requests within 45 days as required by law.
10. Your Choices and Rights
Regardless of your location, you may:
— Request access to the personal information we hold about you
— Request correction of inaccurate information
— Request deletion of your personal information, subject to legal retention requirements
— Unsubscribe from marketing communications at any time
— Withdraw consent where processing is based on consent
To make any of these requests, email us at [Your Email Address]. We will respond promptly and in accordance with applicable law.
11. Third-Party Links
Our website may contain links to third-party websites, such as Paperbell's booking portal. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.
12. Children's Privacy
Our services are intended for adults and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please contact us:
— Ada Matasovski Coaching & Consulting
— Los Angeles, California